06-08-2017, 11:07 PM | #23 | |
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They've never been able to compete for a mortgage, and have only occasionally been decent for auto loans. That said, I love them for banking and insurance. |
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06-09-2017, 09:48 AM | #25 |
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06-09-2017, 10:15 AM | #26 | |
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06-09-2017, 10:40 AM | #27 |
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06-09-2017, 11:02 AM | #28 |
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AAA is more of a roadside and travel assistance business. They also have tune up shops in some locales. USAA is more of a credit union/banking institution. They sell insurance of all types, provide brokerage services, car buying and selling service among other things.
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06-10-2017, 06:43 AM | #30 |
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06-10-2017, 08:24 AM | #31 | |
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06-10-2017, 09:11 AM | #32 |
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I stand corrected then. But that's not how they market themselves. I have never received information on additional services, just roadside and travel services. And I was notified they opened a service shop nearby when I lived in NC.
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06-10-2017, 11:22 PM | #33 |
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Back in the day USAA had various rate tiers of insurance. Officers and family members were in separate tiers. Then once enlisted personnel were allowed USAA created another rate tier.
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06-11-2017, 08:53 AM | #35 |
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Actually, I just checked on AAA banking and financial services. These are more partnerships with Discover Bank than offering their own banking and financial services. I am not sure how they do insurance. So technically yes they may offer similar services USAA does but they are really a go between to the actual banking institution it appears. USAA is its own banking and insurance institution.
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06-21-2017, 01:35 PM | #36 |
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They tried to screw me in an accident claim, saying that I contributed to it. I did not. I have Progressive Insurance.
Went to arbitration and I won hands down. The other party was an off duty cop ![]() Yeah, that's my experience with USAA and a lot of lost trust. |
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06-21-2017, 03:05 PM | #37 | |
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06-21-2017, 04:04 PM | #38 | ||
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I also think USAA was going off the police report, and my statement (perhaps they saw flaws in it). They also asked me during my statement if I had seen the police report, and I had not at the time. To this day, I still have no clue what evidence Progressive presented during arbitration. I just know for sure I was not at fault and had complete right of way. I actually also had no idea what was in the police report until well after the accident. My insurance company "highly recommended" that I obtain a copy of it, and boy was I pissed after I read it! Yes, I feel ultra lucky from that situation. I thought I was one and done for something not my fault. Worst feeling in the world! But, USAA had their customer's back, 100% until the end. So I commend them for trying. |
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06-21-2017, 05:58 PM | #39 |
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Got it, thanks for the additional details. Makes me wonder if the arbitrators had encountered such situations before.
![]() (Full disclosure - I'm a current and happy USAA customer. ![]() Last edited by elistan; 06-21-2017 at 06:08 PM.. |
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06-22-2017, 08:25 PM | #40 | |
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06-22-2017, 09:41 PM | #41 |
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06-23-2017, 12:13 PM | #42 |
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I have had USAA for my whole driving life. They used to be untouchable with rates. Insurance agents would ask to give me a quote until they found out I was with USAA and they would say, "Oh, never mind, you are covered". They are still the best price for me. My father was in the Air Force, I have never severed.
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