Best dealer in Atlanta?

rchendesign · 08-11-2013, 11:01 AM

I'm in Atlanta and going to order a new BMW x1.
There are several dealers in Atlanta area (Global Imports, Nalley, BMW of South Atlanta...). Which is the best dealer in this area? I visit Global Imports and they have very big and clean buildings, but the service is just so so... I also went to Nalley and BMW of South Atlanta, Nalley just has small buildings (compared to Global Imports) and looks not offical or formal...
Or I should just order it from the one who provides the lowest price? Because they send the order to Germany, there should be no difference on the car itself?
Thanks.

morningscifi · 08-11-2013, 12:47 PM

I bought my current 3 series from Global Imports a few years ago. The salesman was NOT knowledgeable about any of the options it came with and gave me wrong information on a few different occasions, with me having to correct him (having done some research). I don't know how a BMW sales associate can't know the ins and outs of their bread and butter model!?! Anyways, I haven't been back since and I will not purchase a car from them again. Global Imports doesn't get great reviews overall from what I understand. I'm sure there are others that may have had excellent experiences there as well though. I hope my case is a rare one. One of the few times I've ever complained to a company about the level of service I received. Their service department was okay but not amazing, but I've only been one time right after purchase - issues with the "lifter ticking" noise that was fixed by them but the sales associate told me it was completely normal anyways. B.S.

I just purchased a car from United BMW in Roswell and (so far) have had a great experience. I have always taken my car there for service and my advisor is knowledgeable, as was my sales associate (though he was a little on the awkward side but nothing majorly annoying, he did know the ins and outs of the vehicle I was interested in). Leading up to the purchase they provided me with logical advice about options and while I'm waiting for it to be built they have given me updates promptly when I ask via email (my preferred method of communication). All of my questions are answered quickly and the whole experience has been substantially better overall.

I would recommend United BMW (at least the roswell dealer) to anyone asking. The service area and interaction seems a lot more personal which I like too.

tyrenfroe · 08-11-2013, 02:04 PM

Yup, United BMW is the one in ATL. Outside the city, check out Athens. Also, not too far away is Tom Williams BMW in Birmingham. Of course, ED and PCD change the equation COMPLETELY as all dealers in the country are brought into competition for your business (helps a LOT with those $500 doc fees!)

blaferty · 08-17-2013, 01:27 PM

Is United BMW of Gwinnett any better/worse than Roswell?

08-11-2013, 11:01 AM	#1
rchendesign Private 19 Rep 65 Posts Drives: 2014 X1 xDrive28i Join Date: Jul 2013 Location: Atlanta iTrader: (0)	Best dealer in Atlanta? I'm in Atlanta and going to order a new BMW x1. There are several dealers in Atlanta area (Global Imports, Nalley, BMW of South Atlanta...). Which is the best dealer in this area? I visit Global Imports and they have very big and clean buildings, but the service is just so so... I also went to Nalley and BMW of South Atlanta, Nalley just has small buildings (compared to Global Imports) and looks not offical or formal... Or I should just order it from the one who provides the lowest price? Because they send the order to Germany, there should be no difference on the car itself? Thanks.
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08-11-2013, 12:47 PM	#2
morningscifi Null 12 Rep 227 Posts Drives: 2013 135is Join Date: Oct 2011 Location: Atlanta, GA iTrader: (0)	I bought my current 3 series from Global Imports a few years ago. The salesman was NOT knowledgeable about any of the options it came with and gave me wrong information on a few different occasions, with me having to correct him (having done some research). I don't know how a BMW sales associate can't know the ins and outs of their bread and butter model!?! Anyways, I haven't been back since and I will not purchase a car from them again. Global Imports doesn't get great reviews overall from what I understand. I'm sure there are others that may have had excellent experiences there as well though. I hope my case is a rare one. One of the few times I've ever complained to a company about the level of service I received. Their service department was okay but not amazing, but I've only been one time right after purchase - issues with the "lifter ticking" noise that was fixed by them but the sales associate told me it was completely normal anyways. B.S. I just purchased a car from United BMW in Roswell and (so far) have had a great experience. I have always taken my car there for service and my advisor is knowledgeable, as was my sales associate (though he was a little on the awkward side but nothing majorly annoying, he did know the ins and outs of the vehicle I was interested in). Leading up to the purchase they provided me with logical advice about options and while I'm waiting for it to be built they have given me updates promptly when I ask via email (my preferred method of communication). All of my questions are answered quickly and the whole experience has been substantially better overall. I would recommend United BMW (at least the roswell dealer) to anyone asking. The service area and interaction seems a lot more personal which I like too. __________________ 2013 135is \| Le Mans Blue \| #542 / 586
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08-11-2013, 02:04 PM	#3
tyrenfroe New Member 0 Rep 12 Posts Drives: 328i Join Date: Jun 2013 Location: Atlanta iTrader: (0)	Yup, United BMW is the one in ATL. Outside the city, check out Athens. Also, not too far away is Tom Williams BMW in Birmingham. Of course, ED and PCD change the equation COMPLETELY as all dealers in the country are brought into competition for your business (helps a LOT with those $500 doc fees!)
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08-17-2013, 01:27 PM	#4
blaferty Private 4 Rep 60 Posts Drives: 2012 X5 M Join Date: Aug 2013 Location: GA iTrader: (2)	Is United BMW of Gwinnett any better/worse than Roswell?
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