Little token for your client advisor?

mdefalco25 · 07-10-2016, 07:29 PM

So I ended up giving my SA and CA gift cards to Starbucks despite deferring opinions. I felt like this was a safe move in the event they may be recovering alcoholics. I also gave a perfect rating for their survey and called BMW Corporate and left feedback for their dealership. In the end, while it wasn't necessary, the fact that they were very appreciative made it worth it to me.

08njSTEP · 07-10-2016, 07:49 PM

Damn my giant cookie advise falls on deaf ears. Oh well.

Pyrat 2 · 07-10-2016, 09:13 PM

The person I tip is the service guy if you find one you like. At least for me it has paid off in spades. These guys get nothing from any transactions you have with them otherwise.

Ric in RVA · 07-10-2016, 09:43 PM

What do you suppose a sales person and a service person make at a typical BMW shop?

I have no idea.

Ric

WreckerX5d · 07-11-2016, 10:45 AM

Quote:

Originally Posted by Ric in RVA

What do you suppose a sales person and a service person make at a typical BMW shop?

I have no idea.

Ric

Typically $100k/year. That's for both SA's and CA's. BMW is a high volume, high gross vehicle so the salaries on average are much higher than say a GM salesman or so.

pz619 · 07-11-2016, 11:55 AM

I just give my gratitude and a survey with top marks. Not to be overly harsh, but these are professionals that are doing the expected job.

If my guy/gal went above and beyond I do refer them to everyone I know.

86Zed · 07-13-2016, 08:18 PM

Regardless of the professional sales nature of the transaction, we gave our sales guy a $50 coffee card (Philz - CA) for providing outstanding customer service. Being on the younger side, dealers were often overly aggressive, condescending or even flat out ignored us.

He saved us a few $1000 and even if he is still making money, what's $50 to maintain a working relationship.

TheGermanTroll · 07-14-2016, 08:31 PM

I gave mine a handshake and a smile.

07-10-2016, 07:29 PM	#23
mdefalco25 Captain 200 Rep 710 Posts Drives: 03 E46 M3 Join Date: Nov 2012 Location: Normal, IL iTrader: (3)	So I ended up giving my SA and CA gift cards to Starbucks despite deferring opinions. I felt like this was a safe move in the event they may be recovering alcoholics. I also gave a perfect rating for their survey and called BMW Corporate and left feedback for their dealership. In the end, while it wasn't necessary, the fact that they were very appreciative made it worth it to me.
	Appreciate 0 Quote

07-10-2016, 07:49 PM	#24
08njSTEP Captain 795 Rep 762 Posts Drives: '07 335i, '66 SS396 Chevelle Join Date: Dec 2015 Location: Manchester, NH iTrader: (0)	Damn my giant cookie advise falls on deaf ears. Oh well.
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07-10-2016, 09:13 PM	#25
Pyrat 2 Colonel 1431 Rep 2,562 Posts Drives: Rapidly from A to B Join Date: Jun 2005 Location: Chicago 'burbs or TN Smokies iTrader: (3) Garage List 2022 Porsche GT4 [9.64] 2018 Porsche GT3 [9.33] 2007 Z4 M Roadster [8.33] 2020 BMW X1 [10.00]	The person I tip is the service guy if you find one you like. At least for me it has paid off in spades. These guys get nothing from any transactions you have with them otherwise.
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07-10-2016, 09:43 PM	#26
Ric in RVA Bergspyder 1567 Rep 1,246 Posts Drives: '11 BMW 128i Sport 6mt Join Date: Oct 2015 Location: Richmond VA iTrader: (1)	What do you suppose a sales person and a service person make at a typical BMW shop? I have no idea. Ric __________________ Ric in RVA 2011 128i 6 MT Sport, 2009 Cayman 987.2, 2011 528i N52, 2018 F150 Platinum
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07-11-2016, 11:55 AM	#28
pz619 Brigadier General 3334 Rep 3,274 Posts Drives: F87 M2C 6MT, Tesla Highland 3P Join Date: Oct 2013 Location: San Diego iTrader: (1)	I just give my gratitude and a survey with top marks. Not to be overly harsh, but these are professionals that are doing the expected job. If my guy/gal went above and beyond I do refer them to everyone I know.
	Appreciate 1 Quote

07-13-2016, 08:18 PM	#29
86Zed Get off my lawn 982 Rep 1,200 Posts Drives: 6MT Join Date: Sep 2015 Location: USA iTrader: (9) Garage List 2022 BMW X3 M40i [10.00] 2011 BMW 135i [10.00] 2007 BMW Z4M Coupe [9.00]	Regardless of the professional sales nature of the transaction, we gave our sales guy a $50 coffee card (Philz - CA) for providing outstanding customer service. Being on the younger side, dealers were often overly aggressive, condescending or even flat out ignored us. He saved us a few $1000 and even if he is still making money, what's $50 to maintain a working relationship.
	Appreciate 0 Quote

07-14-2016, 08:31 PM	#30
TheGermanTroll Enlisted Member 17 Rep 39 Posts Drives: 2016 X5 eDrive40e Join Date: May 2016 Location: Mill Creek, Washington iTrader: (0) Garage List 2016 Xdrive40e [10.00]	I gave mine a handshake and a smile.
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