03-02-2017, 05:04 PM | #1 |
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Thinking out loud, possible Lemon case
So got the car back today and they "fixed" the pull right - rigged is more like it, see this thread for context, not going to rehash it all here - and now it seems we're running out of options. I have a call into my NA Rep and my SA said they've done all the can do to fix it, so it's looking like it may be a Lemon case
So my ask is to anyone who has Lemon'd a car. What is the process? How long does it take? What happens to the equity you have in the car? Is it possible to just swap to a car that's in dealer inventory if priced similarly? There's this one I looked at, is almost identical to mine, just adds the LED package. Wondering if I could just go step into it if we do end up going down the Lemon path? Would love to hear from anyone who has gone through the process. |
03-02-2017, 05:38 PM | #2 | |
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Like on my old 2005 330Ci, if I let go off the steering wheel in a perfectly straight road, not that you should drive that way by the way, it would go straight...... What the dealership senior tech told me, "ummm sir, you are not supposed to let go off the steering wheel while driving your car " so I felt a bit stupid and just ignored the issue. The car does go straight though when you hold the steering wheel straight |
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03-02-2017, 07:50 PM | #3 | |
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One thing that I did learn is that they go looking for you online and read everything that you have ever posted about your car. Fortunately, I way past the age of modifying my car so it wasn't an issue. How do I know this? Why BMW agreed to the buyback, I posted a kind comment on how great they were to work with. The rep at BMWNA then screenshot it and emailed me a thank you for the positive review. To sum it up... call BMWNA customer service and explain what has been happening. They really will investigate it and talk to your dealer. There are a ton of laws governing how they handle multiple repair for the same problem. |
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AustinTrkJunkie339.00 |
03-02-2017, 08:18 PM | #4 |
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Drives: '23 BMW i7 xdrive60
Join Date: Feb 2008
Location: Colts Neck, NJ
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When I lemoned a 2013 Range Rover Evoque, it took Land Rover a month to settle with me. I was refunded my cash out and was given an option to buy a Range Rover Sport at factory cost, which I gladly did.
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'23 BMW i7 xdrive60 - Frozen Deep Grey
'24 BMW i4 xdrive40 - San Marino Green |
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03-02-2017, 08:51 PM | #5 | |
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Just the fact that the alignment is now totally out of spec - and their own alignment machine warns that this is an issue for tire wear and safety - but seems to be the only way to get it to track straight gives me hope. Honestly wondering if it's like a bent frame that's causing it. Anyway, thanks again for the deets! |
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