Cracked windshield, is the dealer the best option?

Liquid_Ice · 10-10-2019, 02:48 PM

So annoyed, I have less than 500 miles on my car and a rock or something hit my windshield while I was driving on the highway and it not only left a rock chip but a crack across half of the glass.

Anyway I have all of the different options on my car including driver assistance pro, so there are a lot of cameras and stuff on the car. I know I need oem glass but I think the best place to take the car is the dealer, would everyone agree? The dealer should be able to re-align all the cameras and make sure everything works.

Wanted to see what others thought.

Attached is the crack, definitely not repairable

sd_dracula · 10-10-2019, 02:54 PM

For sure, if you have the HUD the windscreen is not standard either needs to be the correct one so it project the image correctly.
Hope you have windscreen cover

Liquid_Ice · 10-10-2019, 03:41 PM

Quote:

Originally Posted by sd_dracula

For sure, if you have the HUD the windscreen is not standard either needs to be the correct one so it project the image correctly.
Hope you have windscreen cover

What windscreen cover? Sorry not following, I do have HUD though. At the dealer now, they said the same thing, but of course they did

EDIT- Oh did you mean windshield coverage? I have it through my insurance company but not through the dealer.

alex2364 · 10-10-2019, 03:42 PM

I've had good experience with this shop in the past and they will use OEM glass if you request it. https://www.yelp.com/biz/windshield-city-chantilly

If you go to dealer, ask if they will do the work in house or use 3rd party.

Liquid_Ice · 10-10-2019, 04:12 PM

Quote:

Originally Posted by alex2364

I've had good experience with this shop in the past and they will use OEM glass if you request it. https://www.yelp.com/biz/windshield-city-chantilly

If you go to dealer, ask if they will do the work in house or use 3rd party.

Thanks -- BMW of Sterling said they would do the work in house, don't know if anyone has experience using them before - they're the closest dealer to me.

premier3is · 11-02-2019, 10:58 PM

Quote:

Originally Posted by Liquid_Ice

Thanks -- BMW of Sterling said they would do the work in house, don't know if anyone has experience using them before - they're the closest dealer to me.

Out of curiosity what did this cost you in the end?

Liquid_Ice · 11-03-2019, 06:47 AM

Quote:

Originally Posted by premier3is

Out of curiosity what did this cost you in the end?

Insurance paid for it, so it was just my deductible. The dealer did charge quite a bit though, it was a little over $2K to replace it.

10-10-2019, 02:48 PM	#1
Liquid_Ice Second Lieutenant 169 Rep 254 Posts Drives: 2020 BMW M340i xDrive Join Date: Aug 2016 Location: Northern Virginia, USA iTrader: (0) Garage List 2020 BMW M340i xDrive [0.00]	Cracked windshield, is the dealer the best option? So annoyed, I have less than 500 miles on my car and a rock or something hit my windshield while I was driving on the highway and it not only left a rock chip but a crack across half of the glass. Anyway I have all of the different options on my car including driver assistance pro, so there are a lot of cameras and stuff on the car. I know I need oem glass but I think the best place to take the car is the dealer, would everyone agree? The dealer should be able to re-align all the cameras and make sure everything works. Wanted to see what others thought. Attached is the crack, definitely not repairable Attached Images
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10-10-2019, 02:54 PM	#2
sd_dracula First Lieutenant 144 Rep 395 Posts Drives: 2020 G20 330e Join Date: Jul 2011 Location: Ireland iTrader: (0)	For sure, if you have the HUD the windscreen is not standard either needs to be the correct one so it project the image correctly. Hope you have windscreen cover
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10-10-2019, 03:42 PM	#4
alex2364 Brigadier General 3477 Rep 3,016 Posts Drives: 2020 M4 ZCP / 2023 X3 M40i Join Date: May 2005 Location: Northern VA iTrader: (2) Garage List 2020 BMW M4 [10.00] 2023 BMW X3 M40i [9.75]	I've had good experience with this shop in the past and they will use OEM glass if you request it. https://www.yelp.com/biz/windshield-city-chantilly If you go to dealer, ask if they will do the work in house or use 3rd party.
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