[forcefed]

Completely different car but ya seems like this definitely happens from time to time, the ppf from the whole hood came off fine but a small piece from the fender stuck too hard to the paint and...

Skip to 10:17

[Forzanerazzurri]

Originally Posted by forcefed

Completely different car but ya seems like this definitely happens from time to time, the ppf from the whole hood came off fine but a small piece from the fender stuck too hard to the paint and...

Skip to 10:17

I bet that bumper was repainted at some point. A disclaimer people should know is that any repainted parts of a car can peel when PPF is removed but factory paint should not normally peel like that. Maybe the OPs fender was repainted before delivery?

[KevinC]

My guess is this car had some damage repaired at the port, and the paint didn't cure before they reapplied the PPF. NFW that factory paint would do this - it's fully cured from being properly baked on before that stuff goes on, that's why you don't hear about this happening. I would try to find out if indeed a port repair was done - if so and BMW acknowledges it, then I think the OP has a good case for BMW to make it right. Good luck.

[///MPhatic]

Originally Posted by ransom69

He's a professional and has done thousands of ppf installs. He does vinyl wraps and commercial vinyl graphics for commercial vehicles as his bread and butter. Local car dealerships contract out to him for graphics installs on brand new vehicles. This shouldn't have happened to a brand new car.

I mean, you can say that, but I can peel PPF off of spray-bomb without an issue. It's all technique, and tools.

This guy shows how to correctly remove PPF with a steamer. Now, he's going super fast, but this technique can be done to the point where the film literally just falls off with almost no pulling at all.

You can do it with super hot water as well. Again, the goal is to get the film hot to loosen the adhesive, then take your time.

[BMWCCA1]

BMW will have a record of any paint work done post-factory.

[ransom69]

Originally Posted by ///MPhatic

I mean, you can say that, but I can peel PPF off of spray-bomb without an issue. It's all technique, and tools.

This guy shows how to correctly remove PPF with a steamer. Now, he's going super fast, but this technique can be done to the point where the film literally just falls off with almost no pulling at all.

You can do it with super hot water as well. Again, the goal is to get the film hot to loosen the adhesive, then take your time.

So what is your point? That any PPF film no matter the circumstance should come off without the paint peeling? I think you're wrong.

Further research from looking at the PPF film, it looks as though the paint cured onto the film. It "dried" onto the film. No amount of finessing would've avoided what happened.

[ransom69]

Originally Posted by KevinC

My guess is this car had some damage repaired at the port, and the paint didn't cure before they reapplied the PPF. NFW that factory paint would do this - it's fully cured from being properly baked on before that stuff goes on, that's why you don't hear about this happening. I would try to find out if indeed a port repair was done - if so and BMW acknowledges it, then I think the OP has a good case for BMW to make it right. Good luck.

BMW pretty much denied warranty work. My dealership is working with post sales to see they can help get this sorted out. Sales guy is telling me it'll be a long process to get a resolution.

At this point, I'm thinking about going out of pocket to get the damn repair done myself. Around $1,2xx is what was quoted to me by two very reputable body shops near me. At least I'll know the repair will be done right.

[Wolf 335]

Originally Posted by ransom69

BMW pretty much denied warranty work. My dealership is working with post sales to see they can help get this sorted out. Sales guy is telling me it'll be a long process to get a resolution.

At this point, I'm thinking about going out of pocket to get the damn repair done myself. Around $1,2xx is what was quoted to me by two very reputable body shops near me. At least I'll know the repair will be done right.

I think this was an expected response from bmw warranty.

Don't give up and push them again.

Did the body shop have a chance to take a look at the surrounding paint? Maybe measure the thickness or see any abnormalities? Anyting that could back up your warraty claim.

This is a terrible situation and i hope warranty covers this but more importantly that it gets repaired properly.

[///MPhatic]

Originally Posted by ransom69

So what is your point? That any PPF film no matter the circumstance should come off without the paint peeling?

Yes, that's my point exactly.

Originally Posted by ransom69

Further research from looking at the PPF film, it looks as though the paint cured onto the film. It "dried" onto the film. No amount of finessing would've avoided what happened.

Incorrect.

What happened here is that the factory applied the PPF before the paint, reducer, hardener, catalyzer and clear had time to fully out-gas/cure, so that particular area was somewhat still locked in the out-gas process, making it weaker than the surrounding areas that had fully out-gassed.

It's my assertion that if he had been more careful with it there wouldn't have been a problem, but being a new car he probably figured he'd be fine to tug on it.

[IcewaterPete]

Sorry, that stinks. Good luck with the warranty claim. Be firm, make sure they hear from you all the time until you get a fair resolution.

[tracer bullet]

Long ago I bought a new Eclipse that I discovered much later had a resprayed bumper. Dealer would have had paperwork if they sent it out, but had nothing. Highly likely that a transporter along the way bumped it into another car, and then did a quick fix.

May have been the same here? I can't tell for certain from the pictures, but is there factory paint underneath the peeled paint? With some sanding marks?

[josemenf]

Horrible stuff to put on a car though

[Burrcold]

Originally Posted by josemenf

Horrible stuff to put on a car though

LOL why?

[josemenf]

Because it’s made up.

[ransom69]

Originally Posted by Wolf 335

I think this was an expected response from bmw warranty.

Don't give up and push them again.

Did the body shop have a chance to take a look at the surrounding paint? Maybe measure the thickness or see any abnormalities? Anyting that could back up your warraty claim.

This is a terrible situation and i hope warranty covers this but more importantly that it gets repaired properly.

I've gotten two quotes from two reputable body shops that more or less confirms what we thought. That the ppf was more than likely applied before the paint cured. They think it was damaged during the shipping process and some paint work was done.

I'll reach out to my sales guy later today and see what the status is.

[pbonsalb]

Originally Posted by ransom69

BMW pretty much denied warranty work. My dealership is working with post sales to see they can help get this sorted out. Sales guy is telling me it'll be a long process to get a resolution.

At this point, I'm thinking about going out of pocket to get the damn repair done myself. Around $1,2xx is what was quoted to me by two very reputable body shops near me. At least I'll know the repair will be done right.

You could take the dealer to small claims court and bring your expert PPF guy with you as a witness to prove that BMW did an undisclosed repair or the paint was defective in just this spot or the paint was negligently applied in just this spot, if you really can’t let this go. Seems like a steep uphill battle to me unless there is obvious proof of a repair and you have not reported anything more than a suspicion. I would just pay for the repair and move on.

[BMWCCA1]

Has anyone pulled the VIN in the BMW "history" function on DCS to see if any "disclosure" is there?

[vj123]

Originally Posted by ransom69

I've gotten two quotes from two reputable body shops that more or less confirms what we thought. That the ppf was more than likely applied before the paint cured. They think it was damaged during the shipping process and some paint work was done.

I'll reach out to my sales guy later today and see what the status is.

Your dealer should be able to see the vehicle history and confirm if any kind of rework was done at port if they didnt do any of that in their facility.

[Pheonix]

Oh man, sorry this happened!
The car was most likely been re-sprayed. Any good detailer or bodyshop should be able to tell with a good Paint Depth Gauge.
One of my friend just took delivery of a Model Y Performance and the paint was a mess. It turned out over 1/2 of the car was repainted.
I would be pissed if I was paying over $80k for a car in that condition.

[Rokoz]

This hurts my soul. I'm bummed this happened to you!

My guess is it was potentially repaired or resprayed and it didn't cure. Your detailer should be able to tell you if he thinks it was repainted

Hope it's painlessly resolved!

[P1]

Indeed not great seeing this. If BMW won't pay for it, either get it repainted by the two places you mentioned or... would new PPF be able to cover this up?

[overcoil]

I'm just not getting the impression a prior to delivery repair was done. Be interesting to inspect the area inside the wheel well and fender lining for any signs of repair. As already stated paint-tech or insurance appraiser I will assume will be able to tell if a respray immediately.

More important I would not stress out over something like paint on a car a touch-up will look fine and no matter who covers the fees it will get repaired.

I think it was from Icon Motors - who do the very pricey Derelict cars - they were saying in Eastern cultures: Iran with carpets to Japan with ceramics that inserting a purposeful flaw was a cultural element. Striving for perfection and the idea of flawless paint is not an attribute that enhances or makes anything better

It will always be a gorgeous car.