BMW of North America Announces 2012 Best Dealership Awards

NYAWE60 · 03-08-2012, 11:12 AM

BMW of Greenwich had to be there lol, they cater to the area with the highest concentration of billionaires in the country. Not to mention they actually treat people awesome. They've had several E9X M3 CPO's for sub 40K. Needless to say they're scooped up pretty quickly.

Cdnrockies · 03-08-2012, 11:12 AM

Quote:

Originally Posted by Alter Peter

I must say BMW is certainly ignoring Canada ... we have some fine Dealerships in Canada and only one is mentioned.

I for one am very disappointed to see such a list without Canada being taken into consideration.

What about North Americas worst Dealerships? Does anyone at BMW Germany even care how some Customers are being treated? Does anyone even take the time what members here have to say in the Dealership Review Thread of this forum?

Why not check this out ---> CLICK

Then compile a list of North Americas Worst BMW Dealerships

Ummm...it's a US list. That's Ontario, California.

I'd also be very curious to see where how Canadian dealerships are ranked. My dealership has always been excellent in all aspects.

onefast1 · 03-08-2012, 11:16 AM

Congrats to Sandia BMW! Every time I go their service has been first class.

E60orBust · 03-08-2012, 11:22 AM

Wohoo, passport made it too.

03BeastCharmer · 03-08-2012, 11:23 AM

Houston cleaned up

I agree with North and Advantage being on the list, but I've had and heard of poor experiences as the Momentum dealership. Their Mini dealership is nice, but the BMW side leaves a lot to be desired.

Mr. ///M3 RD · 03-08-2012, 11:25 AM

Quote:

Originally Posted by Cdnrockies

Ummm...it's a US list. That's Ontario, California.

I'd also be very curious to see where how Canadian dealerships are ranked. My dealership has always been excellent in all aspects.

Ah ... my bad I guess I read Ontario ... on the other hand I consider Canada as being part of North America ... perhaps the title should have read USA or United States of America ... Still why is Canada not part of the list Hmmm I wonder. I guess Canadian sales don't count.

positiveions · 03-08-2012, 11:41 AM

I'm surprised that this little dealership "SAVAGE BMW" made it. Apparently they are kicking butts. Congrats to them

DrivenByE30 · 03-08-2012, 11:51 AM

Quote:

Originally Posted by raannathr333

I'm surprised Crevier BMW in Orange County didn't make the cut. They've always treated me very, very well...

They didn't get the award??! I am pulling my order away from them ... !!

j/k

i am surprise too... and
neither BMW Newport Beach?!

S65V8 · 03-08-2012, 12:13 PM

its a damn shame steve thomas / ryan amico is not represented here. damn shame.

nekky · 03-08-2012, 12:27 PM

Why isn't Tischer on there?! Oh wait, maybe it's because they can't return a single email lol.

aajami · 03-08-2012, 12:36 PM

Quote:

Originally Posted by smack

There is no way Desert BMW of Las Vegas made it.

I can't speak for their sales department, but one of my high school friends is a tech at Desert BMW, and he knows his shit (drives an E39M too). That entire service department is supposed to be pretty solid.

whenasked · 03-08-2012, 12:41 PM

None from Ohio?

ATSR · 03-08-2012, 01:04 PM

Surprised to see Braman West Palm Beach. I've taken 3 cars there for service and there is nothing to rave about. They rarely give you a BMW loaner and they refused to replace obvious warranty items more than once.

I've had a MUCH better service experience at other BMW dealerships (NOT in FL though).

Congrats to Schomp BMW of Colorado (#8 on the list). That is a very good dealership. Bought 2 cars from them and I always got outstanding service during both the buying and service experience.

Cdnrockies · 03-08-2012, 01:21 PM

Quote:

Originally Posted by Alter Peter

Ah ... my bad I guess I read Ontario ... on the other hand I consider Canada as being part of North America ... perhaps the title should have read USA or United States of America ... Still why is Canada not part of the list Hmmm I wonder. I guess Canadian sales don't count.

BMW North America is actually BMW USA (bmwusa.com). BMW Canada is a separate entity (bmw.ca). Their head office is in Richmond Hill, if you want to wander over and give them hell.

BMW335iOn18s · 03-08-2012, 01:46 PM

Thompson BMW? What a joke! They have the most unfriendly parts/service department ever! Chip (parts guy) is consistently rude and nosy and hates the fact that I ask him to price match tischer! They charge on top of msrp for parts if you buy retail! Horrible dealer. West German BMW is way better.

CominAtYaBich · 03-08-2012, 01:48 PM

How are you guys surprised about Crevier they are OFFICIALLY THE WORST, in fact all the BMW dealers in OC are awful

Anderw · 03-08-2012, 01:50 PM

Its funny I've ever dealer delt with treated me like sh*t , glad to see none of them are on here

Bcube · 03-08-2012, 01:58 PM

Quote:

Originally Posted by eatrach73

I'm surprised that this little dealership "SAVAGE BMW" made it. Apparently they are kicking butts. Congrats to them

I've been with Savage since 2007 and I have seen the improvements over the years. These changes where recognized by corporate hence Savage was granted the I.E. Mini dealership a few years back.

smack · 03-08-2012, 02:31 PM

Quote:

Originally Posted by aajami

I can't speak for their sales department, but one of my high school friends is a tech at Desert BMW, and he knows his shit (drives an E39M too). That entire service department is supposed to be pretty solid.

Dont have any experiance with sales however when having an alignment performed the machine was banged into my fender causing a good size paint chip. When having the service done my air filter box clips have been broken. I always tell them never to wash my vehicles but they always bring my car around from the wash rack.

b00st · 03-08-2012, 02:44 PM

It's a shame to not see my local dealer on the list(Erhard BMW), since they made last year's list. I've had nothing but great experiences with them, especially considering the fact that I bought my car used from a private party and it's modded. My service adviser loves 135's, and always tells me that he wishes they were more popular, since they don't see too many of them through there. They are always super accommodating though, and have even knowingly covered a stupid mistake on my part before. Haha, they even looked through my mods and made sure they were installed correctly on my first visit in there. I didn't end up buying through them, but when I was looking at cars on their lot originally, they were more than happy to work with me on finding something affordable, and I didn't feel pressured or anything. Definitely a different experience than when I owned my Evo and had to deal with Mitsubishi.

rmani · 03-08-2012, 03:07 PM

no surprise none of the NJ dealerships are on here. All the ones near me are morons and try to fleece money from you every way possible.

bavarian19 · 03-08-2012, 03:18 PM

Passport makes sense, but BMW of Alexandria does not.

I am happy with my dealership (BMW of Sterling), even though they did nto make the list this time or last.

03-08-2012, 11:12 AM	#23
NYAWE60 Captain 674 Rep 784 Posts Drives: 2008 Porsche 911 Turbo 6 speed Join Date: Jan 2011 Location: NYC iTrader: (0)	BMW of Greenwich had to be there lol, they cater to the area with the highest concentration of billionaires in the country. Not to mention they actually treat people awesome. They've had several E9X M3 CPO's for sub 40K. Needless to say they're scooped up pretty quickly.
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03-08-2012, 11:16 AM	#25
onefast1 Private 1 Rep 82 Posts Drives: 2009 135i Join Date: Dec 2010 Location: Albuquerque, NM iTrader: (0)	Congrats to Sandia BMW! Every time I go their service has been first class. __________________ COBB E30 \| BMS DCI \| BMS Charge Pipe \| BMS CDV \| BMS Clutch Stop \| BMS OCC \| BMS Low Temp Thermostat \| BMS Angel Eyes \| RB PCV Valve \| Berk Street Exhaust \| VRSF DP's \| VRSF FMIC \| BMW Performance Rotors Front/Back \| BMW Performance SSK \| Redline Fluids
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03-08-2012, 11:22 AM	#26
E60orBust Captain 93 Rep 826 Posts Drives: "The Brothers //M-Sport" E90/2 Join Date: Jul 2007 Location: MD iTrader: (2)	Wohoo, passport made it too. __________________ Down for Maintenance
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03-08-2012, 11:23 AM	#27
03BeastCharmer Lieutenant Colonel 295 Rep 1,666 Posts Drives: '13 M3 Join Date: Oct 2007 Location: Houston iTrader: (3)	Houston cleaned up I agree with North and Advantage being on the list, but I've had and heard of poor experiences as the Momentum dealership. Their Mini dealership is nice, but the BMW side leaves a lot to be desired. __________________ Current: '13 E92 M3 Euro Delivery Gone: E86 M Coupe; E30 M3, E39 M5, E36 M3
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03-08-2012, 11:41 AM	#29
positiveions Lieutenant General 976 Rep 11,725 Posts Drives: 19 Tacoma, 16 Golf wagon Join Date: Sep 2007 Location: Upland, CA iTrader: (2) Garage List 2019 Toyota Tacoma [0.00] 2016 VW Golf Sports ... [0.00] 1998 BMW M3 [0.00] 1990 BMW 325is [0.00]	I'm surprised that this little dealership "SAVAGE BMW" made it. Apparently they are kicking butts. Congrats to them
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03-08-2012, 12:13 PM	#31
S65V8 _ 819 Rep 3,158 Posts Drives: ... Join Date: Apr 2009 Location: Los Angeles, CA iTrader: (10)	its a damn shame steve thomas / ryan amico is not represented here. damn shame.
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03-08-2012, 12:27 PM	#32
nekky Wagon life 39 Rep 991 Posts Drives: '16 328d M Sport Touring Join Date: May 2011 Location: Vancouver iTrader: (2)	Why isn't Tischer on there?! Oh wait, maybe it's because they can't return a single email lol.
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03-08-2012, 12:41 PM	#34
whenasked Private First Class 19 Rep 114 Posts Drives: E90 Join Date: Sep 2009 Location: US iTrader: (0)	None from Ohio?
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03-08-2012, 01:04 PM	#35
ATSR Captain 45 Rep 852 Posts Drives: 1977 Honda Civic Join Date: Mar 2008 Location: Wellington, FL iTrader: (0)	Surprised to see Braman West Palm Beach. I've taken 3 cars there for service and there is nothing to rave about. They rarely give you a BMW loaner and they refused to replace obvious warranty items more than once. I've had a MUCH better service experience at other BMW dealerships (NOT in FL though). Congrats to Schomp BMW of Colorado (#8 on the list). That is a very good dealership. Bought 2 cars from them and I always got outstanding service during both the buying and service experience. Last edited by ATSR; 03-08-2012 at 01:09 PM..
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03-08-2012, 01:46 PM	#37
BMW335iOn18s Resident BMW Fanboy 259 Rep 866 Posts Drives: F82 CS SMB Join Date: Jul 2007 Location: Philadelphia, PA iTrader: (0)	Thompson BMW? What a joke! They have the most unfriendly parts/service department ever! Chip (parts guy) is consistently rude and nosy and hates the fact that I ask him to price match tischer! They charge on top of msrp for parts if you buy retail! Horrible dealer. West German BMW is way better. __________________ Current: '20 F82 M4cs SMB / '13 640i M-Sport Carbon Black Past: F30 330xi Luxury Line / F22 M235i 6MT / E92 335i / E46 330ci / E36 328i 5MT
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03-08-2012, 01:48 PM	#38
CominAtYaBich Private First Class 1 Rep 152 Posts Drives: 2011 M3 Join Date: Jan 2011 Location: LA iTrader: (0)	How are you guys surprised about Crevier they are OFFICIALLY THE WORST, in fact all the BMW dealers in OC are awful
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03-08-2012, 01:50 PM	#39
Anderw Brigadier General 675 Rep 3,333 Posts Drives: F80 m3 Join Date: Feb 2012 Location: FL iTrader: (12)	Its funny I've ever dealer delt with treated me like sh*t , glad to see none of them are on here
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03-08-2012, 02:44 PM	#42
b00st Private First Class 5 Rep 163 Posts Drives: 2009 AW 135i Join Date: Feb 2011 Location: Michigan iTrader: (0)	It's a shame to not see my local dealer on the list(Erhard BMW), since they made last year's list. I've had nothing but great experiences with them, especially considering the fact that I bought my car used from a private party and it's modded. My service adviser loves 135's, and always tells me that he wishes they were more popular, since they don't see too many of them through there. They are always super accommodating though, and have even knowingly covered a stupid mistake on my part before. Haha, they even looked through my mods and made sure they were installed correctly on my first visit in there. I didn't end up buying through them, but when I was looking at cars on their lot originally, they were more than happy to work with me on finding something affordable, and I didn't feel pressured or anything. Definitely a different experience than when I owned my Evo and had to deal with Mitsubishi. __________________ '09 AW 135i 6MT - JB4 + E85 + meth - Sold '12 Black Diamond CTS-V Sedan - Stock for now
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03-08-2012, 03:07 PM	#43
rmani Buys too many toys... 17 Rep 305 Posts Drives: 2000 Ferrari 360 Join Date: Feb 2008 Location: NJ iTrader: (0)	no surprise none of the NJ dealerships are on here. All the ones near me are morons and try to fleece money from you every way possible. __________________ 2014 BMW 740Li/2000 Ferrari 360/2004 Yamaha R1 2003 X5 4.6is (Sold) 1995 M3 (Sold)
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03-08-2012, 03:18 PM	#44
bavarian19 General 547 Rep 18,849 Posts Drives: Car Join Date: Mar 2005 Location: VA iTrader: (23)	Passport makes sense, but BMW of Alexandria does not. I am happy with my dealership (BMW of Sterling), even though they did nto make the list this time or last.
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