WheelMax.com sucks

eldo33 · 03-29-2006, 05:10 PM

I just had a bad experience with wheelmax.

I ordered the AZA wheels over 3 weeks ago and they assured me that the set were in stock. They charged my account on the ordered date and told me that the product will ship out within 5 days.
After a week, I called back and their "system" was down and told me to call back the next day. I gave it a week and then they said they couldn't find status of the ordered. I'm a patient person so I gave them another week and called back today.
After talking to someone in customer service, he assured me that he'll get an answer within 30 mins and get back to me. After 3 hours of nothing, I called him back and he said that my sale rep didn't call me...I said I was waiting for him to call. Anyhow, he transferred me to the sale rep and he said they couldn't find the set of wheels anywhere :mad: :mad: :mad: ...after 3 weeks of being charged to the accoutn and no f^&%ing wheels...I told him to credit me back then and he got the nerve to ask me if I want anything else from them...

... yah rite.

Sorry for the long story... prob other members had better services and order from them than I did. :mad:

voltron1011 · 03-29-2006, 05:19 PM

I've heard more bad things about wheelmax than good.

nine4surfah · 03-29-2006, 09:07 PM

I purchased from wheelmax and had no problems.

Cory1000 · 03-30-2006, 09:36 AM

I ordered from them 3 times and never had any issues...

JackMac · 03-30-2006, 09:46 AM

I ordered the AZA's this past Monday, and got a confirmation email regarding the order. Hope to have them by the end of next week. Will post an update if there are any problems.

ksfrogman · 03-30-2006, 11:55 AM

Were you ordering AZA Z15s?

Neil · 03-30-2006, 12:28 PM

They were very rude to me when I was going to order from them so I took my business elsewhere.

voltron1011 · 03-30-2006, 01:46 PM

If I remember correctly, there was a sticky on vwvortex.com about how bad wheelmax.com really was. Most of the issues were do to people bending the rims and trying to get them replaced.

shragon · 03-30-2006, 01:50 PM

sucks man, hope it all works out for you.

maybe e90post should add a vendor feedback forum.

BitStream · 03-30-2006, 05:50 PM

i read a lot of negative things about them before placing my order, but the price was so good and really it's no biggy to dispute an item on a cc if i'm not happy.

thankfully, no problems. rims came when promised. look beautiful and ride nice.

wheelmax did ok by me and i would definitely order from them again. thats not to say i might not get f'ed next time around ..

ksfrogman · 03-30-2006, 06:26 PM

I was thinking about ordering from them, but this certainly makes me think twice.

Snowman811 · 03-30-2006, 07:08 PM

I emailed them 3 different times and never had a response. Ended up buying from Creative Autoworks instead.

diesel007 · 03-30-2006, 08:01 PM

Quote:

Originally Posted by Snowman811

I emailed them 3 different times and never had a response. Ended up buying from Creative Autoworks instead.

Good choice, they are a top notch shop.

03-29-2006, 05:10 PM	#1
eldo33 First Lieutenant 28 Rep 355 Posts Drives: 325i B. Red/Terra Join Date: Jan 2006 Location: sacramento iTrader: (0) Garage List 2006 325i [8.00]	WheelMax.com sucks I just had a bad experience with wheelmax. I ordered the AZA wheels over 3 weeks ago and they assured me that the set were in stock. They charged my account on the ordered date and told me that the product will ship out within 5 days. After a week, I called back and their "system" was down and told me to call back the next day. I gave it a week and then they said they couldn't find status of the ordered. I'm a patient person so I gave them another week and called back today. After talking to someone in customer service, he assured me that he'll get an answer within 30 mins and get back to me. After 3 hours of nothing, I called him back and he said that my sale rep didn't call me...I said I was waiting for him to call. Anyhow, he transferred me to the sale rep and he said they couldn't find the set of wheels anywhere :mad: :mad: :mad: ...after 3 weeks of being charged to the accoutn and no f^&%ing wheels...I told him to credit me back then and he got the nerve to ask me if I want anything else from them... ... yah rite. Sorry for the long story... prob other members had better services and order from them than I did. :mad: __________________ 2013 E350 - Wife 2013 GLK 4Matic - The Family 2006 BMW E90 325i - Self
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03-29-2006, 05:19 PM	#2
voltron1011 Colonel 122 Rep 2,909 Posts Drives: 2011 135i, FJR-1300 Join Date: Apr 2005 Location: Wiesbaden iTrader: (2)	I've heard more bad things about wheelmax than good.
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03-29-2006, 09:07 PM	#3
nine4surfah Captain 62 Rep 790 Posts Drives: 325i Electric Red Join Date: Sep 2005 Location: San Diego iTrader: (0) Garage List 2006 325i [0.00]	I purchased from wheelmax and had no problems. __________________
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03-30-2006, 09:36 AM	#4
Cory1000 God 32 Rep 320 Posts Drives: 2006 325i Join Date: May 2005 Location: NJ iTrader: (1)	I ordered from them 3 times and never had any issues...
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03-30-2006, 09:46 AM	#5
JackMac Recovering BMW Addict 154 Rep 1,914 Posts Drives: <OO (\|\|\|)(\|\|\|) OO> Join Date: Nov 2005 Location: Southeast PA iTrader: (7) Garage List 2010 MINI John Coop ... [9.66]	I ordered the AZA's this past Monday, and got a confirmation email regarding the order. Hope to have them by the end of next week. Will post an update if there are any problems.
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03-30-2006, 11:55 AM	#6
ksfrogman Major General 611 Rep 6,750 Posts Drives: E90 330i 6MT Join Date: Nov 2005 Location: Torrance, CA iTrader: (12) Garage List 2006 330i [0.00] 2006 330i [0.00]	Were you ordering AZA Z15s? __________________
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03-30-2006, 12:28 PM	#7
Neil The Designer 5 Rep 233 Posts Drives: Nissan Join Date: Dec 2005 Location: CT, USA iTrader: (0)	They were very rude to me when I was going to order from them so I took my business elsewhere.
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03-30-2006, 01:46 PM	#8
voltron1011 Colonel 122 Rep 2,909 Posts Drives: 2011 135i, FJR-1300 Join Date: Apr 2005 Location: Wiesbaden iTrader: (2)	If I remember correctly, there was a sticky on vwvortex.com about how bad wheelmax.com really was. Most of the issues were do to people bending the rims and trying to get them replaced.
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03-30-2006, 01:50 PM	#9
shragon Moderator 508 Rep 27,440 Posts Drives: BMW Join Date: Oct 2005 Location: Bay Area, CA iTrader: (7)	sucks man, hope it all works out for you. maybe e90post should add a vendor feedback forum. __________________ www.cardomain.com/id/shragon
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03-30-2006, 05:50 PM	#10
BitStream First Lieutenant 40 Rep 344 Posts Drives: 2006 330i Join Date: Nov 2005 Location: New Jersey, US iTrader: (1) Garage List 2006 330i [0.00]	i read a lot of negative things about them before placing my order, but the price was so good and really it's no biggy to dispute an item on a cc if i'm not happy. thankfully, no problems. rims came when promised. look beautiful and ride nice. wheelmax did ok by me and i would definitely order from them again. thats not to say i might not get f'ed next time around ..
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03-30-2006, 06:26 PM	#11
ksfrogman Major General 611 Rep 6,750 Posts Drives: E90 330i 6MT Join Date: Nov 2005 Location: Torrance, CA iTrader: (12) Garage List 2006 330i [0.00] 2006 330i [0.00]	I was thinking about ordering from them, but this certainly makes me think twice. __________________
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03-30-2006, 07:08 PM	#12
Snowman811 Black Sapphire 330i 34 Rep 362 Posts Drives: Black Sapphire 330i Join Date: Feb 2006 Location: Nor Cal iTrader: (1)	I emailed them 3 different times and never had a response. Ended up buying from Creative Autoworks instead.
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