11-15-2007, 04:36 PM | #1 |
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JD Power Surpirses
http://image.motortrend.com/f/sedans...ndex-study.jpg
Wow...Hummer is 2nd...Jaguar is 3rd... Honda and Toyota are both "below industry average"... ...Maybe I just haven't been paying attention, but WOW...:eyebulge: Can't say I'm surprised by Mitsu...and that's only because of having to deal with their service dept, not the actual cars... |
11-15-2007, 05:53 PM | #4 |
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Here's something for you to think about. in the late 1980's, I saw a interview with Lee Iacocca (on Johnny Carson/Tonight Show), and he pointed out that the difference in initial quality between the #1 rated auto maker and the #20 rated auto maker was less than 1 defect per car. I was surprised to learn that.
If you look at the 2007 JD Power initial quality survey, you'll see the spread for the entire auto industry from #1 to #36 is 0.79 defects per car. At this point in time, anyone who wants to argue that there are drastic differences between manufacturers doesn't understand what they are talking about. How reliable a car will be is more about the owner, and conditions of ownership, than the nameplate of the car. |
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11-15-2007, 06:31 PM | #5 | |
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I was thinking the survey was more about how satisfied people are/were with their pruchase of a new vehicle, and not just the sales experience, althought that said, I still funny a few of results somewhat surprising/funny. |
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11-16-2007, 01:59 PM | #7 | |
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