Cadillac to offer free maintenance

SpeedBuggy · 06-21-2010, 10:29 PM

Just when you think you heard it all:

Cadillac will be providing a free scheduled maintenance program for 2011 vehicles. The program is similar to what BMW has offered. Cadillac’s maintenance program is part of their effort to raise customer satisfaction and retention.

The program, called Cadillac Premium Care Maintenance, will provide owners of all 2011 models with frequently required maintenance services for the first four years or 50,000 miles. The service will cover scheduled oil changes, tire rotations, replacement of engine and cabin air filters and a multi-point vehicle inspection.

The Cadillac Premium Care Maintenance program will launch late this summer after the arrival of 2011 models at dealerships.

Chriztofor · 06-21-2010, 10:51 PM

Great, have to tell my grandpa.

positiveions · 06-21-2010, 11:21 PM

great, I still won't buy one.

bob.g · 06-21-2010, 11:33 PM

the cts-v coupe is pretty sick

fruition3000 · 06-21-2010, 11:35 PM

Quote:

Originally Posted by bob.g

the cts-v coupe is pretty sick

+1 the stats are sick but the car is ugly

nogard13 · 06-22-2010, 08:11 AM

Quote:

Originally Posted by SpeedBuggy

Just when you think you heard it all:

Cadillac will be providing a free scheduled maintenance program for 2011 vehicles. The program is similar to what BMW has offered. Cadillac’s maintenance program is part of their effort to raise customer satisfaction and retention.

The program, called Cadillac Premium Care Maintenance, will provide owners of all 2011 models with frequently required maintenance services for the first four years or 50,000 miles. The service will cover scheduled oil changes, tire rotations, replacement of engine and cabin air filters and a multi-point vehicle inspection.

The Cadillac Premium Care Maintenance program will launch late this summer after the arrival of 2011 models at dealerships.

Cadillac is being smart. They are having their staff trained by The Ritz-Carlton (some of the best customer service in the world) and are now offering free maintenance.

Lincoln is doing it, too. They're offering 3/45K on 2010 and 2011 models.

BRAISKI · 06-22-2010, 08:28 AM

Interesting, competition is always good.

jaco · 06-22-2010, 08:41 AM

Its a smart decision for those who dont give a shit about maintenance. It should give them a better reliablity factor and a selling point.

MusclezMarinara · 06-22-2010, 09:06 AM

cts v 556 hp

sickem · 06-22-2010, 09:07 AM

[QUOTE=nogard13;7541127]They are having their staff trained by The Ritz-Carlton (some of the best customer service in the world) and are now offering free maintenance.QUOTE]

yes, the best your tax $$$ can buy!!!!! In all seriousness, it's about freakin' time they woke up. I personally think the CTS is a pretty unique looking car. Not sure I'd ever buy one but I might give it a look. But I think the CTS-V is a bit too much car for me!

dreamingat30fps · 06-22-2010, 09:14 AM

Never having owned a Cadillac I'm not sure how good their current service is. However I would be interested to see if the quality of service goes down with the free maintenance. I have a feeling all these free maintenance plans kill service quality. Same thing happened with VW.

Chriztofor · 06-22-2010, 09:31 AM

They are all "trying" to be like BMW which is a good thing. I just heard a commercial comparing the chevy mailbu to the 328i. Keep trying.

ragingclue · 06-22-2010, 10:44 AM

Quote:

Originally Posted by dreamingat30fps

Never having owned a Cadillac I'm not sure how good their current service is. However I would be interested to see if the quality of service goes down with the free maintenance. I have a feeling all these free maintenance plans kill service quality. Same thing happened with VW.

Yeah I have a feeling this will happen too. It's a shame. Of course, without free maintenance, some say they shorten the intervals to make more money as well, so how do you find that happy medium where you're actually getting what your car needs?

ragingclue · 06-22-2010, 10:48 AM

Quote:

Originally Posted by Chriztofor

They are all "trying" to be like BMW which is a good thing. I just heard a commercial comparing the chevy mailbu to the 328i. Keep trying.

I've heard that one on the radio. The lady who traded in her 328xi for a Malibu, and she states of the Malibu: "The interior is superior". I know it's subjective, and they play it off like it's just some random lady, not a spokesperson, but you just can't state things like that in a commercial. The Malibu is actually a decent car IMO, not one I would personally compare with a 328xi for any reason, but to state something like that as fact is misleading.

GM has done several things since this bailout that have me giving them the shifty eye. I do like their cars, but Ford's business practices and products impress me far more.

Except, of course, for the friggin Lions. Ford may be the only one of the Big 3 who didn't need bailout money, but they have created the worst franchise in the history of professional sports.... It makes no sense.

flyinb501 · 06-22-2010, 01:24 PM

Quote:

Originally Posted by ragingclue

GM has done several things since this bailout that have me giving them the shifty eye. I do like their cars, but Ford's business practices and products impress me far more.

Except, of course, for the friggin Lions. Ford may be the only one of the Big 3 who didn't need bailout money, but they have created the worst franchise in the history of professional sports.... It makes no sense.

Agreed. I used to be a GM guy, but my next truck will be a Ford. No more GM for me.

E90SLAM · 06-23-2010, 12:29 AM

Jaguar too...offering "platinum maintenance coverage" or something like that....

335ifanatic · 06-23-2010, 04:44 AM

Quote:

Originally Posted by E90SLAM

Jaguar too...offering "platinum maintenance coverage" or something like that....

Yah, I heard about that on the new XJR ad's.

06-21-2010, 10:29 PM	#1
SpeedBuggy Comfortably Numb 884 Rep 655 Posts Drives: '18 x1/'13 X3/'06 330i Join Date: Mar 2009 Location: Cortland, Ohio iTrader: (0) Garage List 2006 BMW 330i [0.00]	Cadillac to offer free maintenance Just when you think you heard it all: Cadillac will be providing a free scheduled maintenance program for 2011 vehicles. The program is similar to what BMW has offered. Cadillac’s maintenance program is part of their effort to raise customer satisfaction and retention. The program, called Cadillac Premium Care Maintenance, will provide owners of all 2011 models with frequently required maintenance services for the first four years or 50,000 miles. The service will cover scheduled oil changes, tire rotations, replacement of engine and cabin air filters and a multi-point vehicle inspection. The Cadillac Premium Care Maintenance program will launch late this summer after the arrival of 2011 models at dealerships. __________________ 06 e90 330i/Alpine White/Terra Dakota 13 F25 X3 xDrive 35i/Black Sapphire Metallic/Oyster Nevada 18 F48 X1 xDrive 28i/Black Sapphire Metallic/Black SensaTec
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06-21-2010, 10:51 PM	#2
Chriztofor Colonel 103 Rep 2,783 Posts Drives: '06 325i and '13 X5 Join Date: Feb 2010 Location: Chicago Burbs iTrader: (1)	Great, have to tell my grandpa. __________________ If no codes are being thrown use Chevron Techron fuel injector cleaner (concentrate). It solves rpm fluctuating upon cold start-up. Also, for most BMW problems start off by scanning your car with the Peake Research Tool. It contains the actual BMW codes. If you want to register a newly installed battery for free (just buy a $10 cable) and google/download BMWLogger
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06-21-2010, 11:21 PM	#3
positiveions Lieutenant General 976 Rep 11,725 Posts Drives: 19 Tacoma, 16 Golf wagon Join Date: Sep 2007 Location: Upland, CA iTrader: (2) Garage List 2019 Toyota Tacoma [0.00] 2016 VW Golf Sports ... [0.00] 1998 BMW M3 [0.00] 1990 BMW 325is [0.00]	great, I still won't buy one.
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06-21-2010, 11:33 PM	#4
bob.g Captain 21 Rep 677 Posts Drives: 2006 325xi Join Date: Sep 2009 Location: montreal iTrader: (1)	the cts-v coupe is pretty sick
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06-22-2010, 08:28 AM	#7
BRAISKI Colonel 140 Rep 2,517 Posts Drives: '11 335xi e92 M-Pak Join Date: Mar 2009 Location: GTA/KW, Canada iTrader: (3) Garage List 2011 BMW 335xi [7.00]	Interesting, competition is always good.
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06-22-2010, 08:41 AM	#8
jaco Captain 44 Rep 597 Posts Drives: 2011 E90 M3 SSII Join Date: May 2010 Location: Indy iTrader: (2)	Its a smart decision for those who dont give a shit about maintenance. It should give them a better reliablity factor and a selling point. __________________ Jacob 2015 Chevy SS In 2011 E90 M3 DCT SSII Out
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06-22-2010, 09:06 AM	#9
MusclezMarinara Banned 269 Rep 5,018 Posts Drives: VALNCYA Join Date: Jan 2009 Location: Jersey iTrader: (23) Garage List 2011 BMW 1M [9.22] 2009 335i Sedan xdrive [9.34]	cts v 556 hp
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06-22-2010, 09:07 AM	#10
sickem Freude am fahren 72 Rep 1,968 Posts Drives: E90 N54 Join Date: Mar 2010 Location: Doylestown, PA iTrader: (4) Garage List 2008 BMW 335i E90 [6.50]	[QUOTE=nogard13;7541127]They are having their staff trained by The Ritz-Carlton (some of the best customer service in the world) and are now offering free maintenance.QUOTE] yes, the best your tax $$$ can buy!!!!! In all seriousness, it's about freakin' time they woke up. I personally think the CTS is a pretty unique looking car. Not sure I'd ever buy one but I might give it a look. But I think the CTS-V is a bit too much car for me! __________________ Cobb E40 PROtune by Jake@PTF/RR catless DPs/aFe DCI/ETS 5" FMIC/ER CP/Forge DVs/Alpina B3 TCU flash/BMW Perf. Exhaust./BMW Performance Style 313s/M-Tech Rear
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06-22-2010, 09:14 AM	#11
dreamingat30fps Colonel 5964 Rep 2,022 Posts Drives: Miata, Cayenne, Model 3, F350 Join Date: Jan 2010 Location: South Florida & NC iTrader: (1)	Never having owned a Cadillac I'm not sure how good their current service is. However I would be interested to see if the quality of service goes down with the free maintenance. I have a feeling all these free maintenance plans kill service quality. Same thing happened with VW.
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06-22-2010, 09:31 AM	#12
Chriztofor Colonel 103 Rep 2,783 Posts Drives: '06 325i and '13 X5 Join Date: Feb 2010 Location: Chicago Burbs iTrader: (1)	They are all "trying" to be like BMW which is a good thing. I just heard a commercial comparing the chevy mailbu to the 328i. Keep trying. __________________ If no codes are being thrown use Chevron Techron fuel injector cleaner (concentrate). It solves rpm fluctuating upon cold start-up. Also, for most BMW problems start off by scanning your car with the Peake Research Tool. It contains the actual BMW codes. If you want to register a newly installed battery for free (just buy a $10 cable) and google/download BMWLogger
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06-23-2010, 12:29 AM	#16
E90SLAM Supreme Allied Commander 2014 Rep 61,781 Posts Drives: A BBS WHORE Join Date: Jul 2007 Location: . iTrader: (6) Garage List 2022 BMW X3 sDrive30i [0.00]	Jaguar too...offering "platinum maintenance coverage" or something like that.... __________________
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